Frequently Asked Questions

What are AWS Activate credits?

Gust Launch customers can redeem up to $25,000 in credit from Amazon Web Services (AWS), provided they meet Amazon’s eligibility requirements.

Amazon Web Services provides startups with low cost, easy to use IT infrastructure (computing power, database storage, content delivery and other functionality) needed to scale and grow any size business. AWS Activate is a program designed to provide startups with resources they need to get started on AWS. Many of the fastest-growing startups in the world are customers of AWS.

How the credits work

Like Gust Launch, AWS Activate is designed to scale with the growth of your startup. There are three credit tiers Launch customers can apply to: a $5,000 tier in Start, and $10,000 and $25,000 tiers in Accelerate (which is also included in Raise). If you are accepted into a lower tier you can still apply to the higher tiers later. If you get accepted, you will be topped up by the difference in credits. Each time you are accepted into any tier the new credits will have a 2 year expiration date.

If you're on Accelerate but don't anticipate using all $25,000 in credits in two years it is best to first apply for the $5,000 or $10,000 tier then later to the $25,000 tier once those are exhausted.

For example: a company gets $5,000 in credits on June 1st 2020 with an expiration date of June 1st 2022. They use all those credits by March 1st 2021 then apply for the $10,000 tier. They would receive 5,000 additional credits with an expiration date of March 1st 2023. This way the company gets more time to use the full credit offering.

Amazon has additional eligibility requirements at the 25k level and companies applying will be vetted on a case by case basis.

Additional benefits

In addition to the promotional credits, AWS Activate also includes:

You can redeem your AWS credits from the Partner Perks page inside Gust Launch. It can take Amazon up to 2 weeks to approve your use of these credits.

Note: Companies may not be eligible for Promotional Credit if they previously received a similar or greater amount. Companies can sometimes be "topped up" to a higher credit amount if they previously received a lower credit. For more information, please review the AWS Activate Terms & Conditions.

Last updated on June 8, 2020