Yactraq Online Inc.

Yactraq delivers business intelligence via audio mining & speech analytics at 40x cost efficiencies over legacy solutions; named as a Gartner 2016 Cool Vendor.

  • Stage Full Product Ready
  • Industry Software
  • Location Vancouver, BC, Canada
  • Currency CAD
  • Founded May 2010
  • Employees 5
  • Incorporation Type Not Incorporated
  • Website yactraq.com

Company Summary

Yactraq delivers omnichannel business intelligence through speech analytics & audio mining with our next-generation speech based semantic computing platform. Our current market focus is empowering call centers of virtually any size to utilize 100% their call recordings to improve their performance, capture voice-of-the-customer data, and better train & manage their workforce. Yactraq is a Gartner Cool Vendor and Amazon Connect Partner.

Team

  • Founder & CEO

    Jeh has 22 years of entrepreneurial, investment banking, product management and business/systems analysis experience in information technology at startups, Microsoft, T-Mobile, TELUS, Avendus Advisors, Gateway Capital. Before migrating to Canada in 2002, Jeh played a key role in incubating Customer Asset, an India based IT infrastructure services venture that evolved into the $300 million, Firstsource Solutions.

  • Chief Strategy Officer

    Leland is our CSO and head of marcom. His capabilities across multiple functions including corporate strategy, product strategy, marketing, finance, business development, and technology make him a key member of Yactraq’s business team. His 15+ years of experience across the corporate, consulting, and startup arenas include strategy roles at several startups, Pandora, Salesforce, Blackrock, and Barclays Global Investors.

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