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Target. Engage. Support. Online Customer Interactions Made Easy

  • Stage Full Product Ready
  • Industry Internet / Web Services
  • Location San Francisco, CA, USA
  • Currency EUR
  • Employees 7
  • Website

Company Summary

The e-commerce biz is going to be a 1.4 Trillion US$ market in a few years, but it is still hasn't reached its full potential: it doesn't work without customer care.
Vivocha is an Online Customer Interaction platform that enables businesses to communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), chat, audio callbacks and collaboratios tools like assisted browsing, form & document sharin


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    Gianluca Ferranti
    Cofounder - CEO

    15+ years of experience in the ICT industry
    10 ys in the Customer Care Business
    MBA from MIP (President of the Alumni Association - sits on the International Advisory Board of the School)

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    Federico Pinna
    Cofounder - CTO

    2X Entrepreneur (Mobile Apps Startup)
    Director of Research and Development for Reitek S.p.A
    previously R&D positions in Alcatel and Genesys Labs (UK)
    two international patents for realtime video editing algorithms

Previous Investors

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    Reitek S.p.A