The e-commerce biz is going to be a 1.4 Trillion US$ market in a few years, but it is still hasn't reached its full potential: it doesn't work without customer care.
Vivocha is an Online Customer Interaction platform that enables businesses to communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), chat, audio callbacks and collaboratios tools like assisted browsing, form & document sharin