Alain is specialized in Systems & Software Engineering. Passioned in VoIP and all technologies that makes the difference to satisfy the best customer experience, he coordinated for 2 years the Microsoft technical support team for the Iberian Market, being the most valued team in Europe (based on CSAT results). At the same time, he founded Iberclick which gathered those best team practices to revolutionize the current concept of technical support.

Public Relations Officer - Iberclick Inc. | Corina is graduated in Security & Strategic Studies at the National Security Institute of Portugal. She is also graduated in International Relations & Political Science (New University of Lisbon).

Business Support Analyst . António worked on Fujitsu supporting real-time bank communications, Jerónimo Martins Group (Pingo Doce, Recheio) Auchan, LIDL, A.C.Santos, DIGITA, H&M, Caroll, Staples, Iglo, Electrolux, Astellas Farma, Legrand Electrica and Groupama.

Remote Desktop Specialist, He worked as onsite technician and Audio-Web Meeting Specialist. He worked for the European Food Safety Authority, yet as Technical Support Analyst for Microsoft for Spain.

Support Analyst. João worked as Technical Support Analyst for Microsoft. He is working as Cloud Services Expert, supervising the Microsoft Office 365 technical support (Portugal, Brazil and USA)