US Answer

80+% of callers hang-up when they get voicemail. US Answer captures these phone leads and automatically populates them into our customers Salesforce CRM.

  • Stage Full Product Ready
  • Industry Telecommunications
  • Location Portland, ME, USA
  • Currency USD
  • Founded November 2012
  • Employees 10
  • Website usanswer.com

Company Summary

75+% of calls to small businesses, especially realtors and property managers are not answered by a live person. When they get voicemail, 80% hang-up. US Answer captures these potential new customers and because we are powered by Salesforce, we can automatically populate these leads into our customers Salesforce and Salesforce powered CRM's. US Answer has recently partnered with REthink, a Salesforce powered real estate CRM with 170,000 users.

Team

  • Jim Plunkett
    CEO

    Jim's experience in the digital world dates back to 1999, when he cofounded Vacationharbor.com (think Air B&B 1.0). Jim was VP of Business Development at Wright Express from 2000-2002, where he conceived the "Daily Best Fuel Price", arguably, the first "App" ever developed. From 2003-2008, Jim was Executive VP of PowerPay which grew 900%, from 11 employees to over 100, making the Inc. 500 list.

  • Laurence Kelly
    President

    Laurence is Co-founder of Brian Boru, arguably the most popular Irish pub in Portland for over 20 years, the Maine Business Center and US Answer

  • Erin Smith
    Director Operations

    Erin has worked in numerous customer service and support positions at LL Bean before joining US Answer

  • Jim Plunkett

Advisors

  • Raymond Charloux
    Accountant
    Unconfirmed

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