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Root Cause Identified. Problem Solved.

  • Stage $500K in TTM Revenue
  • Industry Software
  • Location Potomac, MD, US
  • Currency USD
  • Founded March 2014
  • Employees 10
  • Incorporation Type LLC
  • Website

Company Summary

99% of customer-facing problems originate well upstream of the contact center. These problems not only detract from the customer experience but they cost companies millions in churn and increased OpEx. TopBox's cloud-based root cause analytics software is the only customer analytics product that focuses upstream of the contact center, where problems originate. Our patent-pending app is already disrupting the market and we're ready to scale.


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    Chris Tranquill

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    Brian Timmons
    Chief Revenue Officer

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    Ryan Studer
    Chief Analytics & Development Officer


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    Tien Wong
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    Jeff Lewandowski
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    Peter Ryan