Ticketbird AB

Ticketbird is an AI online customer support tool that helps companies deliver excellent customer service, improve knowledge transfer and increase conversions.

  • Stage Full Product Ready
  • Industry Software
  • Location Västerås, Sweden
  • Currency SEK
  • Founded January 2015
  • Employees 3
  • Incorporation Type Other
  • Website ticketbird.com

Company Summary

Ticketbird is based on an AI-powered knowledge base that makes it easy for companies to save and re-use knowledge.

Combined with our contact widget, and a comprehensive agent view (with team inbox, complete ticketing functionality, integration with CRM and conversion tools) we offer a simple and smart support system.

We started developing the system in 2015, together with SICK IVP – today they have more than 3,500 Ticketbird users.

Team

  • Daniel Hedberg
    CEO

    Entrepreneur with 15 years experience from hosting and web service, mainly for e-commerce clients. Linux and Unix wizard.

  • Magnus Vigren
    Sales & Business Director

    More than 10 years experience from purchasing and administration at a Fortune 500 company. Customer support evangelist.

  • Roger Eriksson
    CMO

    Serial entrepreneur in the communications field, with 25 years experience. Brand strategy and inbound preacher.

Advisors

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