Default company panoramic image
Thinkcx logo square


ThinkCX is a social intelligence platform that proactively identifies customers that are at risk of leaving a service or that offer an upsell opportunity.

  • Stage Full Product Ready
  • Industry Software
  • Location Vancouver, BC, Canada
  • Currency CAD
  • Founded August 2012
  • Employees 5
  • Website

Company Summary

ThinkCX is focused on helping enterprise organizations to recapture billions in revenue from customer attrition and missed upsells. The company's patent-pending social intelligence platform auto-magically locates social profiles for a client's offline customer list and then proactively monitors each customer’s graph for notable insights. The company was founded by veteran entrepreneurs with a track record of successful exits.


  • Headcrop
    Co-founder, CEO

    Aaron is veteran entrepreneur with a track record of founding successful technology companies including BlueRealm (acquired in 2006) and Agentix (acquired in 2004). He has 15 years of unique industry experience developing innovative technologies for the customer care space including managing an innovation lab for the world's largest product protection company. Aaron has an MBA from UVic (Dean's Honor List).

  • Headcrop 20  20ron
    Co-founder, VP Sales & Marketing

    Ron's 12 years of industry experience is evenly split between marketing and sales. He has played key customer-facing roles in three technology start-ups, and was a co-founder in two ventures that were successfully acquired. He has been responsible for selling in to C- and VP-level customers in large organizations such as Walmart and Best Buy. His MBA in Services Management has proved foundational in building both sales and customer service teams.


Previous Investors

  • Default avatar
    Steve Macbeth, Microsoft
    Default avatar
    Walter Nordeman, Angel
    Default avatar
  • Default avatar