With over 20 years in insurance and related business, Marc started as a defense attorney and then held numerous positions at Zurich Ins. Hired, to then start up, Arch Ins, he helped build their claims organization from the ground up by developing protocols and technology. As a consultant he works with numerous insurance entities to improve their operations. His nationally recognized blog the ClaimsSPOT provides insights to better operations.

Jim is an influential senior technologist, with over 25-years experience designing, building, and delivering high profile, mission-critical systems for multiple large and small organizations. Most recently, as the VP of IT Business Applications at Arch Insurance, for 9 years, where he was responsible for the front office technology that handled core underwriting, claims and reinsurance activities.