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We provide a customer service tool that allows managers to receive and respond to immediate, anonymous customer feedback via text message.

  • Stage Full Product Ready
  • Industry Business Products
  • Location Seattle, WA, USA
  • Currency USD
  • Founded January 2012
  • Employees 2
  • Website

Company Summary

Customers provide realtime, actionable feedback to management staff by anonymous text message. Management then responds, resolving issues before customers leave. This form of preventative reputation management improves the business' online character and boosts their positive social media reach. Analytics generated lead to operational improvements reducing costs, customer turnover, and provide a seamless marketing solution creating brand loyalty.


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    John Washam
    CEO & Founder

    John has extensive experience in software engineering, and has been deeply involved in planning, coding, and scaling of several technology startups. Combined with a degree in Economics and a keen eye for product and UI/UX, he is a unique combination of engineer, businessman, and designer.

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    Jeremy James Luby
    Co-Founder & VP of Business Development

    Jeremy has a bachelor’s degree from the Foster School of Business at the University of Washington in entrepreneurship and marketing. He has interned at the Founder Institute and spent many hours counseling in the Seattle startup community.


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    Joe Wallin