solution

Support portal for one touch access to on-demand, high-relevance, multi-product expertise and comparative supplier /demand track records.

  • Stage Product In Development
  • Industry IT Services
  • Location Vero Beach, FL, USA
  • Currency USD
  • Founded March 1997
  • Employees 3
  • Website outsights.com

Company Summary

Outsights has consulted to high tech companies for 15 years. They all need a support interface which converges access to expertise across product organizations to address over 85% of their current workload. Customers of support are tired of getting the run-around, being put on hold and need to know what problems exist and how they should be solved. The same problem is solved repeatedly at hundreds of dollars per interaction.

Team

  • Livia Wilson
    CEO

    Using a "solution" focus, Livia worked through OutSights' model to support customers in looking beyond their existing hierarchy. She showed them how to rethink, reorganize and re-energize their organizations… With the premise that Corporate value had shifted from tangible to intangible assets — Knowledge, Service, Relationships and Loyalty, Livia then profiled the next logical step in the evolution of People Management: Integrates Solutions Netwo

  • Lisa Manchester
    CTO

    Lisa has nearly 20 years of experience in a wide range of technical roles. She has done internal and external technical support –from within global support centers and from the field. She has consulted with many support organizations on the various processes and technologies used to provide efficient and effective solutions to complex problems. In other lives, Lisa has done programming and report writing - including a stint writing reports that p

Previous Investors

  • none
    Unconfirmed

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