Reply.ai

We make customer service faster and smarter.

  • Stage $1M in TTM Revenue
  • Industry Business Products
  • Location New York, NY, US
  • Currency USD
  • Founded June 2016
  • Employees 20
  • Incorporation Type C-corp
  • Website reply.ai

Company Summary

Our vision is to make customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.

We work with customers like Samsung, Coca-Cola, and The Cosmopolitan Of Las Vegas with the goal of saving time, reducing cost, and improving the overall customer experience. We are the only startup ranked Top 10 Chatbots for Enterprise Customer Service by Forrester.

Team

  • Pablo Pera
    Co-founder and COO

    Co-founder of Perops, together with Omar. Previously, worked as an engineer for Google, Tech Lead for CERN, and Head of Mobile for Pixable. CS degree with MSc in Artificial Intelligence. Poker fan.

  • Omar Pera Mira
    Co-founder and CEO

    Omar’s previous company, Perops, launched indie apps that reached 40M mobile users. Tech Lead at Pixable, sold for $27M. Former Distributed Systems Engineer at EBI and CERN. Dragon Ball Fan.

  • Erica Mannherz
    Co-Founder and Head of Sales

    Erica’s previous company with Clara, ClearHart, a wearable tech for live events company, was acquired in 2015. Erica and Clara also co-created the viral hit, KillSwitch app, Led Digital Strategy for Pernod Ricard, James Bond fan.

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