Refilldoctors works with primary care healthcare workers to connect them with their patients for refill requests. Patients can reach out to their healthcare professionals for new requests or for existing requests. The patient pays $30 for a 24 hour turnaround or $50 for 4 hour turnaround. The patient also pays a $3 convenience fee. Refilldoctors charges the healthcare professional $100 a month to be on the platfrom.