Default company panoramic image


C2MS - a total management solution for Call Centres & BPO providers that regulates and breeds best practices from within the sector itself.

  • Stage Full Product Ready
  • Industry Software
  • Location Zastron Road, Cape Town, WC, South Africa
  • Currency ZAR
  • Founded May 2002
  • Employees 6
  • Website

Company Summary

Pinpoint designs and builds custom business solutions. There are also a number of standard business products such as: C2MS (Contact Centre Management System), LearnTrack (Learnership Management System),Eezignature (Email Signature Generator), C2 (Dynamic widget based corporate websites) & BizForms (online survey, RSVP & data acquisition forms). Clients within various markets include financial institutions e.g. Nedbank & Parastatals e.g Eskom.


  • Default avatar
    Salim Desai

    Under Salim's management, Pinpoint has produced end-to-end solutions e.g. brokering an onshore campaign to contact centres where contact centres are vetted for competence to purvey the product in an outbound sales environment. The campaign is managed via the C2MS software which ties in with banking gateways, inventory, compliance via voice recordings, leads management, etc. for a Pinpoint-brokered campaign utilising developed Technology.

  • Default avatar
    Tony Paul Brock

    Pinpoint was founded Tony Brock. Tony is a Business Science graduate of the University of Cape Town (UCT) with a major in Actuarial Science, and has over 20 years experience in the industry. He has been involved in projects ranging from the Financial Services Industry to major events such as the Open Golf Championship and the Rugby World Cup.


  • Default avatar
    Mike Ward
    Default avatar
    Des Brown

Previous Investors

  • Default avatar