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Phonologies (India) Private Limited

Talk2Us platform provides personalized, location-based customer specific service with drastic reduction in costs and hold times.

  • Stage Prototype Ready
  • Industry IT Services
  • Location Hyderabad, Andhra Pradesh, India
  • Currency USD
  • Founded July 2012
  • Employees 4
  • Website

Company Summary

Our Talk2Us platform connects the right customer service agent to the right customer in a timely manner. This leads to improved customer experience, loyalty, transactional processing effectiveness, and significant reduction in per call handling costs. The Talk2Us platform is a zero risk deployment proposition for enterprise customers like banks, retail houses, wireless Internet and mobile providers, utilities, travel and healthcare industries.


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    Alex Kurganov
    Team Lead - Conceptualization

    Alex has more than 20 years of industry experience as a software executive, inventor, system architect and developer building advanced software systems. In 1994 he built a multi-tenant telephony application platform for Vail Systems which hosted many Fortune 500 client applications. In 1997 he co-founded Webley Systems and led the development of 1st in industry speech enabled Unified Communications platform. Alex holds 9 US Patents.

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    Prashant Lamba
    Operations & Marketing

    For more than 10 years, Prashant has led Phonologies, known for state-of-the-art technologies. Early in his career, Prashant was the Chief Marketing Officer of, the Internet's Largest 'get paid to surf' service. Prashant co-founded Phonologies in 2001, and over the years has oriented himself into a 'tech' role to guide the growth of Phonologies. Prashant holds an MBA from the University of Pune.

Previous Investors

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