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Patient TalkBack

Mobile platform to obtain realtime feedback, facilitate communication of patient & depts within a hospital and improve patient satisfaction.

  • Stage Full Product Ready
  • Industry Healthcare Services
  • Location Cambridge, MA, USA
  • Currency USD
  • Founded January 2013
  • Employees 5
  • Website

Company Summary

Patient Talkback is a mobile/web platform that allows our customer (hospitals) to obtain realtime feedback from their patients, identify & determine causes of customer dissatisfaction to take corrective actions on a timely basis. ACO's are reimbursed on customer satisfaction and Patient Talkback allows the hospitals to proactively manage patient expectation and ensure that any points of discontent are immediately addressed.


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    Hawi Kaseje
    VP, Sales

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    Kalyan Kalwa

    Dr. Kalwa has over 10 years of experience in IT, medical and pharmaceutical areas. He is uniquely positioned to improve healthcare technology, especially by focusing on business process improvement. He has also helped evaluate potential investments for TiE Boston Angels as a volunteer.
    Dr. Kalwa received his M.D. from Karnataka University in India. He worked in IT for MIT, Blue Cross Blue Shield, TJX and Capital One.

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    Mohan Venkataramana

    Dr. Mohan received his bachelors degree from Indian Institute of Technology and his Doctorate degree from MIT.
    Dr. Mohan has over 25 yrs of Software development experience and has worked for AT&T Bell labs, Microsoft, Amazon and Fred Hutchinson cancer center developing applications and solutions. He is experienced in converting innovative ideas from concept to market.
    He is passionate about helping businesses succeed by mentoring and coaching.

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    Matthew Kelly
    Sales Director

    Matt is currently studying Economics and Mathematics at Clark University. He excels at building personal relationships and is passionate about Sales and Healthcare project management for Public Health Organizations such as American Cancer Society and American Red Cross. He has won numerous awards for public speaking and outstanding performance in hospital environments. He currently works in a 348-bed acute care hospital and is very entrepreneural

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    William A.M. Mansfield, Esq.
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    Michael Krieger