Customer feedback (SaaS), delivered by mobile phones - 'live', with integrated analysis and alerts, that stops customer defection
Our customer feedback technology - OPINIATOR helps stop defection. This means the business preserves its cash and on-line reputation by always delivering what its customers want.
We do this by securing real-time, actionable point of experience feedback, analysis and alerts using the customer's own cell phone (SMS, Voice or Web) - any language.
Live, structured feedback means issues can immediately be fixed and customers always salvaged