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Customer feedback (SaaS), delivered by mobile phones - 'live', with integrated analysis and alerts, that stops customer defection

  • Stage $500K in TTM Revenue
  • Industry Software
  • Location Portland, OR, USA
  • Currency USD
  • Founded January 2009
  • Employees 3
  • Website

Company Summary

Our customer feedback technology - OPINIATOR helps stop defection. This means the business preserves its cash and on-line reputation by always delivering what its customers want.
We do this by securing real-time, actionable point of experience feedback, analysis and alerts using the customer's own cell phone (SMS, Voice or Web) - any language.
Live, structured feedback means issues can immediately be fixed and customers always salvaged


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    Matt Selbie
    Founder and President

    More than 20 years of leadership experience in the energy and high technology sector. Roles included MD - ConocoPhillips Malaysia, Brands Manager ConocoPhillips - US, and VP Marketing -Vidoop

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    Duane Oertell
    Director - Sales

    Duane is an experienced executive with expertise in building and
    growing successful sales efforts, initiatives, and organizations for
    high-growth technology companies, He previously held
    executive sales & marketing positions at the DuPont Company, Metamor IT Solutions, Analysts International Corporation, SwiftView Inc., and EFI Inc.
    Duane earned a Bachelor of Science degree in Business Management from the Rochester Institute of Technology

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    Andrew Fortier
    Adviser - Technology

    Senior software architect and lead developer at Formos Has an MSC in Computer science from University of Oregon. Worked with NASA and Intel.


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    Davis, Wright, Tremaine -

Previous Investors

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    Matthew Selbie