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NarrativeDx has developed a SaaS platform to provide actionable insights from patient experiences to improve care and maximize reimbursements.

  • Stage Prototype Ready
  • Industry IT Services
  • Location Philadelphia, PA, US
  • Currency USD
  • Founded February 2013
  • Employees 3
  • Website

Company Summary

We provide actionable insights from unstructured patient feedback to improve care and maximize reimbursements. Our platform collects and analyzes data that are both internal (such as data from government-mandated CAHPS surveys, focus groups, and patient portals) and external (data from Facebook, Yelp, and doctor review sites) to healthcare providers. Our current clients include NYU Medical Center, Seton Health Plan, and U Penn Medicine.


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    Founder & CEO

    Senem got her PhD in Organizational Communication & Technology at UT-Austin. She developed the concept of NarrativeDx during her dissertation research and her consultancy work at IBM. She was a faculty member at SUNY, Albany and a Fellow at the Center for Technology in Government, a SUNY-Albany affiliated think tank. Her research and consultancy experience spans across healthcare, technology development, and state government organizations.

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    Founder & CTO

    Kyle previously founded and was the CEO of iCare, the first mobile crowd-funding platform for charitable causes and disaster relief. He was an Intellectual Property Attorney for WilmerHale in Boston, where he assisted on cases for Intel, Cisco, and Facebook as well as the landmark cell phone wars as defense counsel for Apple. Before attending Boston College Law School, he worked as a Software Engineer at National Instruments in Austin, Texas.


  • D5e2bd01 0602 4b52 b47a d467694eb535
    Founder, COO, President - Boundless Network
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    Shakeel Rashed
    Founder - CloudInsight
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    Ozlem Uzuner, PhD
    Associate Professor - SUNY, Albany; Research Associate - MIT
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    Cheristi Cognetta-Rieke, DNP
    Clinical Director of Geriatric Services - Mayo Clinic Health System – Franciscan Healthcare

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