Mirror CX

First self-serv solution for comprehensive retail Customer Experience management for small business.

  • Stage $500K in TTM Revenue
  • Industry Business Services
  • Location Moscow, Russia
  • Currency USD
  • Founded July 2014
  • Employees 40
  • Incorporation Type LLC
  • Website mirrorcx.com

Company Summary

It is essential to know what your customers really think about your stores, how they perceive your brand, products, merchandising and service, and whether company standards are strictly followed in each point of sale.
We develop first self-service solution for comprehensive retail Customer Experience Management which allows you to see your stores as customers see it. We want to popularize CXM and bring all its opportunities to every retailer.

Team

  • Ivan Terekhin
    CEO

    Has educations in the field of Information Technology and HR Management. Completed a course on business evaluation at Wall Street Prep (New York). From 2001 to 2012 made a career from Junior consultant to Partner in the Russian consulting companies. In 2012 founded Mirror Russia agency.

  • Sergey Zvereff
    CIO

    Graduated with honors from Lomonosov Moscow State University, department of Computational Mathematics and Cybernetics. In 2007 – 2012 was engaged in integration of complex business solutions based on the products of Oracle Corporation. In 2012 founded Trood CIS software company.

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