Microcasting, Inc.

Using AI, education, and knowledge sharing to create the ultimate customer experience at every touchpoint.

  • Stage Product In Market
  • Industry Software
  • Location San Francisco, CA, USA
  • Currency USD
  • Founded March 2022
  • Employees 6
  • Incorporation Type C-corp
  • Website microcasting.com

Company Summary

Our AI-Driven Customer Experience Platform transforms customer interactions, enhancing lead generation, nurturing, sales, and engagement. It offers advanced onboarding, education, and content tailored to audience needs. Ideal for overcoming sales and utilization challenges. This comprehensive tool boosts retention, revenue, engagement, conversion, and upselling, while cutting support costs, leading the evolution in customer engagement.

Team

  • Ken Burke
    Founder / CEO

    Ken founded MarketLive, a market-leading, SaaS-based, enterprise class eCommerce software platform used by major merchants generating $2b a year in online sales through the platform. He sold MarketLive to Vista Equity Partners in 2016.

  • Huw Roberts
    Chief Technology Officer

    Huw Roberts is the Chief Technology Officer at Microcasting and an AI expert. He founded DepLabs, an eCommerce systems integrator, and served as CTO at MarketLive. His expertise extends to being a principal consultant, guiding companies through digital transformations. At Microcasting, Huw leads with a focus on innovative AI applications in customer engagement.

  • Kristi Burton
    Chief Revenue Officer

    Kristi Burton, the Chief Revenue Officer at Microcasting, specializes in revenue growth and strategic account management. Previously, she managed all revenue for strategic accounts at Bolt and led the strategic accounts division at Kibo Commerce, overseeing sales and customer success. Her expertise in commerce and relationship management drives Microcasting's growth and customer engagement.

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