KeyReply

KeyReply helps small and medium business teams communicate better with their customers through every channel, on mobile and desktop.

  • Stage Full Product Ready
  • Industry Software
  • Location San Francisco, CA, US
  • Currency USD
  • Founded September 2015
  • Employees 3
  • Website keyreply.com

Company Summary

KeyReply helps small & medium business teams engage their customers on the exploding number of chat, social and email channels faster and better.

For these teams who work on the go, the KeyReply keyboard enables lightning-fast replies to customers for better customer service. These replies are also synced across the entire team, so those working on their desktops can reply within taps too.

To help customers reach them better, teams can also install the Chat by KeyReply widget on their sites within minutes to start conversations with customers.

Team

  • Spencer Yang
    Co-founder, Business

    Drive results for digital advertising at Twitter, SingTel, Fiksu; co-founded businesses he had no idea about - ArtKred (ecommerce platform for art), an events company, and an education company for high school students.

  • Max Xu MengXiang
    Co-founder, Technology

    Double winner of Facebook Hackathon APAC 2014 & 2015, developed scalable projects at companies like SAP, DHL & HSBC. Full stack engineer with a Masters in Information Systems, proficient in data analytics & machine learning.

  • Carylyne Chan (陈雅意)
    Co-founder, Product

    Developed new products at innovative places like 3M, American Express, DDB; Scrum master, marketing analytics major. Traveled halfway around the world to volunteer at non-profits, understanding the problems people have, how people think, and what to do about it.

Advisors

Previous Investors

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