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JBara Software

JBara is a CSM Solution Suite that improves customer satisfaction, customer retention, revenue performance of the existing customer base.

  • Stage Not Set
  • Industry Business Products
  • Location St. Peters, MO, USA
  • Currency USD
  • Founded January 2009
  • Website

Company Summary

JBara CSM: Customer Success Management Solution Suite is based on best practices in Customer Success Management for increasing product adoption and pro-actively engaging customers. JBara CSM includes these 4 modules: Risk Alerts, Customer Satisfaction, Customer Retention, and Revenue Performance. Customers include: Marketo, Extole, Host Analytics, Submittal Exchange, Xactly Corporation, Intacct to name a few.


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    Jim Eberlin

    Jim  founded Host Analytics in 2000 and led the company as CEO until June 2008. Under Jim’s leadership, Host Analytics put into production the first On Demand Corporate Performance Management application. 

    Jim is still on the Board of Directors at Host Analytics as well as the Founder and CEO of JBara.  JBara is a Customer Success Management (CSM) solution suite that improves customer satisfaction, customer retention and the revenue performan

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    Dan Steinman
    Chief Customer Officer

    Dan Steinman is the Chief Customer Officer at JBara Software. Prior to JBara, Dan was VP of Customer Success at Marketo and is a recognized domain expert in the area of Customer Success, especially in the SaaS market. He's honed his craft at companies both big (IBM, SGI) and small (11th employee at Epiphany, Co-Founder at NearbyNow).

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    Ted Stann


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    Karen Williams