GuestJoy

GuestJoy helps independent hotels enhance their guests stay with personalised offers and automated feedback collection

  • Stage Full Product Ready
  • Industry Travel
  • Location Tallinn, Tallinna linn, Estonia
  • Currency EUR
  • Founded August 2015
  • Employees 6
  • Incorporation Type LLC
  • Website guestjoy.com

Company Summary

Hotels are terrible at engaging their guests. They expect guests to come to front desk to ask questions and read their printed materials. This is not the reality. People sit on their phones even during vacation.
With Guestjoy, hotels can easily connect with their guests to promote offers, provide information to guests and gather feedback. This means more revenue and more reviews.

Team

  • Former team lead of corporate business management at Telia Estonia (largest telco). In the past I have managed teams both technical and in business domain. I have a BA in computer sciences (2004, TTU) and an MBA (2008 TTU). I have strong experience in delivering complex projects and managing product business performance on a monthly basis.

    5+ years in Product management and business Development (MicroLink, Telia)
    7 years in IT management.

  • Annika Ülem
    CMO

    Started a Old Town hotel from scratch. I have ran all aspects of the business, from sales and marketing to dealing with partners.
    6 years of Hotel management experience. Before that various positions in sales.
    Education: Tallinn School of Economics (Toursim). MBA in TTU (currently in progress)

  • Well experienced in managing and developing software projects in domains like investment banking, commodity trading, media and public sector. Practical experience with full product lifecycle from requirements gathering, design, implementation to post release maintenance. Embracing agile methodologies with small on site teams as well as large globally distributed projects spanning multiple time-zones.

Advisors

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