Sliderimage3 lrg
Fc2 fenero


We're an enterprise SaaS company that offers free and full-featured contact center software to contact centers of all sizes.

  • Stage Full Product Ready
  • Industry Software
  • Location Miami, FL, USA
  • Currency USD
  • Founded April 2013
  • Employees 3
  • Incorporation Type C-corp
  • Website

Company Summary

The contact center industry is known for its traditional software licensing model, where customers are charged an up-front fee plus an annual support fee for keeping their systems up-to-date. Over the past several years, SaaS offerings have eliminated the up-front fee in favor of monthly per-user fees. Fenero is a provider of SaaS contact center software that offers it at no cost to its customers, potentially saving them 6-7 figures annually.


  • Default avatar
    Marlon Williams
    Founder and CEO

    Previously the head of IT for a large business process outsourcer, as well as previous founder/CEO of a medical software company, Marlon leads Fenero's day-to-day ops and product strategy.

  • Default avatar
    Sareewan Dendamrongvit
    Chief Software Architect

    Dr. Sareewan specializes in artificial intelligence and machine learning algorithms and how they could help streamline customer interactions. She leads Fenero's software development efforts.

  • Default avatar
    Judson Noel
    Customer Success Chief

    Judson lead the technical support group at a large contact center and currently leads Fenero's customer support, onboarding, and success teams.

  • Default avatar
    Charles Callari
    VP of Customer Development

    Previously the Global VP of Marketing and Strategy at Sykes Interactive, a $1.2B call and contact center service provider, Charlie heads Fenero's customer and business development initiatives.