Fenero
We're an enterprise SaaS company that offers free and full-featured contact center software to contact centers of all sizes.
- Stage Full Product Ready
- Industry Software
- Location Miami, FL, USA
- Currency USD
- Founded April 2013
- Employees 3
- Incorporation Type C-corp
- Website fenero.com
Company Summary
The contact center industry is known for its traditional software licensing model, where customers are charged an up-front fee plus an annual support fee for keeping their systems up-to-date. Over the past several years, SaaS offerings have eliminated the up-front fee in favor of monthly per-user fees. Fenero is a provider of SaaS contact center software that offers it at no cost to its customers, potentially saving them 6-7 figures annually.
Team
-
Sareewan DendamrongvitChief Software Architect
Dr. Sareewan specializes in artificial intelligence and machine learning algorithms and how they could help streamline customer interactions. She leads Fenero's software development efforts.
-
Marlon WilliamsFounder and CEO
Previously the head of IT for a large business process outsourcer, as well as previous founder/CEO of a medical software company, Marlon leads Fenero's day-to-day ops and product strategy.
-
Judson NoelCustomer Success Chief
Judson lead the technical support group at a large contact center and currently leads Fenero's customer support, onboarding, and success teams.
-
Charles CallariVP of Customer Development
Previously the Global VP of Marketing and Strategy at Sykes Interactive, a $1.2B call and contact center service provider, Charlie heads Fenero's customer and business development initiatives.
Starting a startup?
Join the world's largest startup network for guidance, tools, and fundraising opportunities.