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Fc2 fenero


We're an enterprise SaaS company that offers free and full-featured contact center software to contact centers of all sizes.

  • Stage Full Product Ready
  • Industry Software
  • Location Miami, FL, USA
  • Currency USD
  • Founded April 2013
  • Employees 3
  • Incorporation Type C-corp
  • Website

Company Summary

The contact center industry is known for its traditional software licensing model, where customers are charged an up-front fee plus an annual support fee for keeping their systems up-to-date. Over the past several years, SaaS offerings have eliminated the up-front fee in favor of monthly per-user fees. Fenero is a provider of SaaS contact center software that offers it at no cost to its customers, potentially saving them 6-7 figures annually.


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    Sareewan Dendamrongvit
    Chief Software Architect

    Dr. Sareewan specializes in artificial intelligence and machine learning algorithms and how they could help streamline customer interactions. She leads Fenero's software development efforts.

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    Marlon Williams
    Founder and CEO

    Previously the head of IT for a large business process outsourcer, as well as previous founder/CEO of a medical software company, Marlon leads Fenero's day-to-day ops and product strategy.

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    Judson Noel
    Customer Success Chief

    Judson lead the technical support group at a large contact center and currently leads Fenero's customer support, onboarding, and success teams.

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    Charles Callari
    VP of Customer Development

    Previously the Global VP of Marketing and Strategy at Sykes Interactive, a $1.2B call and contact center service provider, Charlie heads Fenero's customer and business development initiatives.