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Expivia Interaction Marketing Group, inc

Expivia's goal is to build strong and long term customer relationships for our clients while being an evangelist for their brand.

  • Stage Full Product Ready
  • Industry Business Products
  • Location Erie, PA, USA
  • Currency USD
  • Founded October 2012
  • Employees 25
  • Website expivia.net

Company Summary

Expivia builds multi-channel trade and sales routes to customer's allowing for true engagement on their terms with marketing channels that span inbound service, Social media services, IVR/App self service to the newest technologies such as WebRTC. Expivia is BPO outsourcer that caters to medium to large organizations looking for world class service and sales support.

Team

  • Determined contact center leader with over 19 years experience in growing trade and sale routes to customers by having a complete understanding of contact center operation, technology and quality needed. In his past life, Mr Laird was the Senior Vice President of Call Center Operations for a 700 employee BPO contact center that dealt with many Fortune 500 companies including working with most of the 10 largest banking organizations in the world.

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    Joyce Marie Covatto
    Business Development

    With over 30 years of experience in all facets of the contact center industry, Mrs. Covatto brings a wealth of experience Expivia's Business Development team. Mrs. Covatto was the previous owner and President of Telatron Marketing Group inc., a nationally recognized contact center known for quality which was a cornerstone of the BPO industry for over 25 years. At its peak Telatron had revenues of well over 20 million dollars.