EMOSpeech develops enterprise applications for call centers based on speech emotion recognition, analyzing 100% of calls and providing unique analytics.
EMOSpeech develops enterprise applications for call centers based on speech emotion recognition. Due 92% of the customers form their opinion about a company based on their call centers, in EMOSpeech we help call centers to automate supervision process and reduce audit time and costs licensing our unique Speech Analytics and Call Classifier that analyzes 100% of recorded calls, identifying the emotional elements together with several other metrics