Datasphera

Advanced AI built for Customer Service

  • Stage Full Product Ready
  • Industry Software
  • Location Tunis, Tunisia
  • Currency TND
  • Founded May 2020
  • Employees 4
  • Incorporation Type LLC
  • Website linkedin.com

Company Summary

Datasphera offers a B2B SaaS solution, Exacctly, based on AI and NLP to help customer support teams provide a better customer experience. Exacctly enables support teams to detect and address the drop in customer satisfaction in real-time by analyzing conversations between customers and the support team agents. Unlike solutions using surveys to measure customer satisfaction, Exacctly relies only on conversations to pulse satisfaction in real-time.

Team

  • Noureddine Loukil
    CEO

    Noureddine Loukil holds a Ph.D. in computer science and is a specialist in artificial intelligence and natural language processing. University Professor at the Faculty of Sciences of Sfax and serial entrepreneur in the IT field. Active data engineer with several experiences in companies in the United States and Europe.

  • Achraf Kchaou
    Co-Founder

    Achraf Kchaou holds a master's degree in management, specializing in the management of digital transformation projects. He worked as operations director in IT systems development companies. Expert in the implementation of IT, PMI project management framework, and SCRUM with a portfolio of several dozen projects in Tunisia, France, Germany, and ivory coast, and Gabon.

Previous Investors

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