Capacity is an AI-native support automation platform designed to help you deflect emails and calls, auto-resolve tickets, and automate processes with workflows.
Capacity is an AI-native support automation platform designed to help you deflect emails, calls, and auto-resolve tickets.
Companies like US Bank, Newell Brands, and Edward Jones turn to Capacity for automated "Level 0" support for both internal teams and external customers via an AI-powered chat interface which sits on top of our support automation suite consisting of a Helpdesk, Knowledge Base, and Workflows.