Capacity

Capacity is an AI-native support automation platform designed to help you deflect emails and calls, auto-resolve tickets, and automate processes with workflows.

  • Stage $1M in TTM Revenue
  • Industry Software
  • Location Saint Louis, MO, USA
  • Currency USD
  • Founded January 2017
  • Employees 70
  • Incorporation Type LLC
  • Website capacity.com

Company Summary

Capacity is an AI-native support automation platform designed to help you deflect emails, calls, and auto-resolve tickets.

Companies like US Bank, Newell Brands, and Edward Jones turn to Capacity for automated "Level 0" support for both internal teams and external customers via an AI-powered chat interface which sits on top of our support automation suite consisting of a Helpdesk, Knowledge Base, and Workflows.

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