Joe Jacoboni - President/CEO
30 years experience as a senior executive in computer industry
CEO/Founder of Software Support, Inc. (“SSI”)
The first third-party technical support call center company for the personal computer industry
SSI employed over 1,100 employees
Call Centers in Florida, Texas, Netherlands and Utah
Sold to Matrix Marketing in 1996 (Convergys Corporation (NYSE: CVG)
$50 million dollar purchase price
Awarded ‘Entrepr

Lisa Hagee – Vice President Sales & Marketing
15 years Executive Sales and Marketing Leadership for:
Enterprise Business Process Outsourcing
Sales and Marketing to verticals:
Healthcare, Financial, Communications, Education, Commercial/B2B, Government, Insurance, Retail, Transportation/Logistics, Technology and Utility.
full spectrum of marketing initiatives including; website development, brand management, product management, product ma

John Hockey – Chief Operating Officer
20 years experience as a Senior Manager in Technology & Corporate Services
Project Manager, International Business Machines (IBM)
Founder and President of JA Hockey Ventures, Inc.,
Software support, sales, marketing, outsourcing, and international finance.
Clients included PeopleSoft, Corel Corporation, Oracle, Read-Rite, Linear Technology and IBM
Consultant for:
Black & Beatch, San Jose California

Maria Franco, SPHR, GPHR, CPLP – VP of Operations
More than 20 years experience in the areas of call center operations, project management, human resources management, training, organizational change, and behavior assessments.
Founder of PMQ Solutions, LLC, a virtual human resources organization. SHRM Certified
Consulting:
H/R, Training and call center operations for companies including:
Adelphia Cable, AT&T, Baxter Laboratories, Coca

Rick Hardin- Chief Technology Officer
35 years experience in Technology Field
Founder of ASysTech Inc. 1992 in Orlando, FL
Providing technology consulting, solution design, deployment services and on-going support to businesses in Central Florida. Including virtualization, networking, telephony, storage and security systems.
Director/VP of Engineering – Maynard Electronics
Science Applications – developer & systems analyst for Mili