PrimeConnections Contact Centers
PrimeConnections is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. The company
The PrimeConnections Strategy and Solution:
Recognizing that companies are caught between growing competitive pressures, increasing legal restrictions, government regulations and skyrocketing customer dissatisfaction levels, PrimeConnections has designed a high quality cost effective solution. Improving call center performance while maintaining/reducing costs is the primary goal of the outsourcing industry as well as their clients.