Agility Metrics Inc.
We provide major consumer and retail brands with solutions to measure, manage and improve the customer experience
- Stage $1M in TTM Revenue
- Industry Software
- Location Montreal, QC, Canada
- Currency CAD
- Founded January 2005
- Employees 10
- Website agilitymetrics.com
Company Summary
We help major consumer brands transform customer feedback into actionable insights to drive improvements to the customer experience, loyalty and brand advocacy. Our technology captures the “voice of the customer” across all touch points and channels and delivers real-time insights to personnel at all levels. We also empower highly-engaged customers to spread positive word-of-mouth on Facebook and other social networks.
Team
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Richard PridhamFounder, President & CEO
- Serial entrepreneur, proven track record
- 25 years of business experience: 18 years in technology industry including 9 years in customer experience field
- Customer experience visionary & innovatorRole: Business strategy, marketing, sales, partnerships, thought leadership & chief evangelist
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Steve PerroneCTO, VP Client Solutions & Services
- 25 years experience in IT, software design and implementation
- Deep expertise in customer feedback processes and systemsRole: Technology infrastructure management, solution design and deployment, client services and account management
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Michael WhitehouseDirector of Marketing
- Creative multichannel marketer with 6+ years experience in customer experience analytics
- Re-built Agility Metrics brand from the ground up and initiated multichannel marketing blueprint that has contributed to 900% growth in retail sectorRole: Generating demand, building brand equity, giving birth to visionary products and foreseeing future market trends
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Geoff HardingSenior Director of Sales
- Seasoned technology sales professional with 7+ years in CEM (former Empathica sales director) with proven track record in meeting & exceeding sales objectives
- In-depth knowledge of consumer, retail & food service industriesRole: Sales and business developmen
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Louay JabryVP, Software Development & Products
- Software development veteran with 25+ years experience, strong entrepreneurial background
- Technology visionary with solid track record in building web-based business applicationsRole: Product development, software design & engineering, research and development
Advisors
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James Smith, Lawyer with LaBarge Weinstein LLPLawyerUnconfirmedEmilio Imbriglio, Senior Partner & Chairman of Raymond Chabot Grant ThorntonAccountantUnconfirmed
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