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videodesk

We bring the human dimension into online customer support, for reduced cart abandonment rates, more frequent up-selling opportunities, and higher revenues.

  • Stage Full Product Ready
  • Industry Internet / Web Services
  • Location New York, NY, US
  • Currency USD
  • Founded April 2012
  • Employees 25
  • Website videodesk.com

Company Summary

Videodesk, an industry-leading SaaS company, helps businesses bring the human dimension into their online customer support for reduced cart abandonment rates, more frequent up-selling opportunities, and higher revenues. Consumers worldwide have begun to appreciate and value the immediacy of live chat support, and brands that understand the power of real time human interaction are trailblazing online support with videodesk.

Team

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    Chairman, CEO

    High tech entrepreneur who founded and led Alcatel-Lucent mobile video technologies, and previously managed international businesses at Alcatel. He has also financed several IT startups in recent years. He was in charge of industrial affairs in French Prime Minister Lionel Jospin’s Office (1997-2000). Graduated from the Ecole Polytechnique and was Engineer of the Corps des Mines (prestigious department of highly qualified French civil servants).

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    Co-Founder

    Co-founder and former CEO Leguide.com (leading European price comparison site), co-founder Prestashop (world-renowned open source e-commerce platform) and CEO Videomark (Paris-based product demo video agency)

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    Managing Partner, COO

    As founding CEO of Blast Radius Gurval oversaw the development of the company to $80M and a successful sale to WPP. At Wunderman he honed corporate development skills in the world largest digital and CRM, including mergers acquisitions & partnerships, building innovative data and technology capabilities and leading new client business.

Previous Investors